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fluis

AI Receptionist — Voice

Every call, picked up.

An AI receptionist from Fluis that answers every call, 24/7, texts back and books the job. Chat included.

+£147 a month, plan or no plan
Book a callSee what it costs

What it is

What a voice receptionist is

It is someone on your phone line who never misses a call. They answer, work out what the job is and put it in your calendar, while you are up a ladder or under a sink.

In one line

A voice receptionist = every call answered + chat included.

It picks up every call, works out the job and books it before the caller hangs up. The chat receptionist comes with it, so the same answers reach your website and the apps people message you from.

  • TodayA call while you are on a job goes to voicemailWith voiceThe call is answered while you carry on working
  • TodaySomeone rings at seven in the morning and gives upWith voiceSomeone rings at seven in the morning and gets an answer
  • TodayYou ring back and they have already called someone elseWith voiceThe job is booked before they hang up
  • TodayAn urgent job sits in your voicemailWith voiceAn urgent call comes straight through to you
  • TodayYou find out when you next check your phoneWith voiceYou get a text with the name, the number and the job

Same number. Someone always picks up.

What it does

What it does while you work.

  • Answers every call, 24/7

    Nights, weekends, and the middle of a job. Nobody gets your voicemail.

    • Answers day and night
    • Never engaged
    • Never on hold
    • No phone menu

  • Answers your customers' questions

    Price, area, how soon you can come. In your words, not a script.

    • Trained on your prices
    • Knows your service area
    • Says when it cannot help

  • Books appointments into your calendar

    It offers the times you are free and puts the job in before they hang up.

    • Offers your free slots
    • Books it straight in
    • Sends a confirmation
    • Adds the job details

  • Puts urgent calls straight through to you

    An emergency does not get booked in for Tuesday. It reaches you while it matters.

    • Knows what is urgent
    • Rings you straight away
    • Tells you who is calling

  • Texts back if a call is missed

    If nobody can take it, the caller gets a text rather than silence.

    • Sent within seconds
    • Asks what they need
    • Keeps the lead warm

  • Tells your team about every new lead

    The moment a call turns into a lead, your team gets it with what was said and what was booked.

    • Sent the moment it happens
    • Name and number included
    • What they asked for
    • Nothing sits unread

What happens on a call

One call. Three ways it ends.

Every call gets answered. What happens next depends on what the caller actually needs.

    • Someone rings your number

    • Your voice receptionist answers

      It works out what the job is, and where they are.

    • Logged in your CRM

      Every call, whichever way it ends.

    • The job goes in your calendar

      It offers the times you are free and books one of them.

    • The call comes straight through to you

      Urgent work is not left with a machine.

      urgent

    • Your team gets the lead

      The name, the number, and what they asked for.

And if nobody can take it, the caller gets a text back rather than silence.

How it works

How we set it up

  1. We learn your business

    • We take your prices, your area and your services.
    • We agree what counts as urgent, and who it goes to.

  2. We put it on your line

    • You keep your number. Calls forward to it.
    • We connect it to your calendar.

  3. We keep it right

    • You hear it working on your own business before it goes live.
    • We tune it every month while it runs.

It gets better the longer it runs.

What it costs

One price, either way.

Add it to a package, or run it on its own with the website you already have. The price is the same, and the chat agent comes with it.

  • Book a call
    • Answers every call, 24/7
    • Answers your customers' questions
    • Books appointments into your calendar
    • Puts urgent calls straight through to you
    • Texts back if a call is missed
    • Tells your team about every new lead

    Works on your phone line, plus everything Chat covers

    No bookings in a month? We refund it in full.

    Call minutes are charged at cost, usually under £25 a month. We make nothing on them.

  • See full details
    • Answers your customers' questions
    • Books appointments into your calendar
    • Sends appointment reminders
    • Tells your team about every new lead

    Works on your website, text messages, WhatsApp, Messenger and Instagram

    No bookings in a month? We refund it in full.

Chat and Voice, side by side: see both add-ons in full

Our promise

No bookings in a month? We refund it.

No Bookings, No Bill. If nothing gets booked in a month, you don't pay for it: you are billed, then refunded in full. A booking is an appointment on your calendar, and a no-show still counts. Local SEO has its own promise instead: we record your baseline in month one and check growth at month six.

  • £0 setup fee
  • Setup is month to month
  • No Bookings, No Bill
  • You keep everything

How it works

Month with zero bookingsRefunded
  • Bookings this month0
  • Your monthly feeRefunded
  • Cost to you£0

Honest fit

Is this for you?

Yes, if this is you

  • The phone is how people reach you.
  • You miss calls while you are on a job.
  • You get calls in the evening and at weekends.
  • You would rather have the job booked than a voicemail to return.

Probably not, if

  • Your work comes in by message, not by phone. Chat is the one you want, and it costs less.
  • You want every call to reach you personally. This one answers first, then decides.
  • Nobody can find you yet. Start with getting found: that is Local SEO.

Common questions

Questions

Still not sure? Book a 45-minute call and ask anything. There is no pitch at the end of it.

What does it actually sound like?
A calm, natural voice that already knows your prices and your area. We will play you a real call on your own business before anything goes live, so you hear it for yourself rather than take our word for it.
What if the caller wants to speak to a person?
They get one. As soon as somebody asks, it hands the call to you or your team, and it tells you who is calling and what they want before you say hello.
Do I have to change my phone number?
No. You keep your number. Calls forward to the agent when you can't pick up (on a job, or after hours), or all the time. That is your choice, and you can change it whenever you like.
What if it cannot answer something?
It says so plainly, then either puts the caller through or takes the details and tells your team. Nobody is left talking to a machine that cannot help them.
Does it work with my calendar?
Yes, with the calendar and the system you already use. We check yours before we start, and we tell you straight if something will not connect.
Who can hear the calls?
Your team, and the engineer who tunes it. Recordings are deleted after 90 days unless you save them, and nothing is ever sold on. The full detail is in our privacy policy.
What if it does not book me anything?
No bookings in a month? We refund it in full. And we keep tuning it every month while it runs. That is our job, not yours.

Next step

Hear it on your own business.

Take 45 minutes. We will set the agent up on your prices and your area, and you listen to it answer, work out the job, and book it. No pitch.

See what it costs

45 minutes · No sales pitch · You hear it working before you decide